Shipping policy

Shipping Locations

We currently ship only within India.

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Processing Time

All orders are processed within 2–4 business days.

Since many products are printed or prepared in small batches, please allow a little time for your order to be carefully packed before dispatch.

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Delivery Time

Once shipped, orders typically take 7–14 days to be delivered, depending on your location.

Delivery timelines may vary slightly due to courier delays, weather conditions, or other external factors.

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Shipping Charges

• Flat ₹50 shipping across India
• Free shipping on orders above ₹999

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Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to track your package in real time.

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Packaging

All orders are packed carefully to ensure they reach you in good condition.

• Art prints are wrapped in glassine and shipped flat with rigid backing
• Original artworks are packed securely with protective layers

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Delays

While we aim to deliver within the estimated timeline, delays can sometimes occur due to factors beyond our control. We appreciate your patience in such cases.

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Incorrect Address

Please make sure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable), and we will do our best to resolve the issue.

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Contact

If you have any questions about your order, feel free to reach out:

📸 Instagram: @messyartbook
🌐 Contact form: https://shop.messyartbook.com/pages/contact