Refund policy
Returns
Since each product is made or packed carefully in small batches, we currently do not accept returns for change of mind.
Please make sure to review product details, sizes, and descriptions before placing your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Email us at: support@messyartbook.com
Include:
- Your order number
- Clear photos of the item and packaging
Once verified, we will offer a replacement or refund.
Refunds
Refunds are only applicable in cases of:
- Damaged items
- Incorrect items received
Approved refunds will be processed to your original payment method within 5–7 business days.
Cancellations
Orders can be cancelled within 12 hours of placing the order.
After that, the order may already be processed and cannot be cancelled.
Contact
For any issues, reach out at:
📧 support@messyartbook.com
📸 Instagram: @messyartbook
🌐 https://shop.messyartbook.com/pages/contact